Solicited Remote Assistance must not be allowed.

Overview

Finding IDVersionRule IDIA ControlsSeverity
V-220823WN10-CC-000155SV-220823r958524_ruleCCI-001090high
Description
Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer.
STIGDate
Microsoft Windows 10 Security Technical Implementation Guide2025-02-25

Details

Check Text (C-220823r958524_chk)

If the following registry value does not exist or is not configured as specified, this is a finding: Registry Hive: HKEY_LOCAL_MACHINE Registry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\ Value Name: fAllowToGetHelp Value Type: REG_DWORD Value: 0

Fix Text (F-22527r554955_fix)

Configure the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Configure Solicited Remote Assistance" to "Disabled".