Technical Tools

Other Technologies

Core Tasks

• Prepare and review operational reports and schedules to ensure accuracy and efficiency.
• Set goals and deadlines for the department.
• Acquire, distribute and store supplies.
• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
• Conduct classes to teach procedures to staff.

Supplemental Tasks

• Supervise administrative staff and provide training and orientation to new staff.
• Oversee payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
• Read through contracts, regulations, and procedural guidelines to ensure comprehension and compliance.
• Represent work unit at meetings or conferences and serve as liaison for requests or complaints.
• Communicate with and provide guidance for external vendors and service providers to ensure the organization, department, or work unit's business needs are met.
• Develop operational standards and procedures for the work unit or department.
• Establish work procedures or schedules to organize the daily work of administrative staff.
• Learn to operate new office technologies as they are developed and implemented.
• Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.
• Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs.
• Hire and terminate clerical and administrative personnel.
• Direct or coordinate the supportive services department of a business, agency, or organization.
• Plan, administer, and control budgets for contracts, equipment, and supplies.