Threat

Mission-essential systems require access to maintenance spares and spare parts twithin 24 hours of a system failure to ensure minimal disruption of operations. Establishing a clear MOA or service contract with the responsible maintenance organization or vendor, as well as inventory control for critical items, is essential to maintaining operations.

Implementation Guidance

1. Review the maintenance support contracts, logs and documentation to verify that maintenance spares and spares parts support for key IT assets is available within 24 hours of failure. 2. Record the results.

Resources

N/A

Framework

DoD Instruction 8500.2

Subject Area

Continuity

Impact Code

Low

MAC Levels

MAC 2, MAC 3