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Solicited Remote Assistance must not be allowed.


Overview

Finding ID Version Rule ID IA Controls Severity
V-220823 WN10-CC-000155 SV-220823r569187_rule High
Description
Remote assistance allows another user to view or take control of the local session of a user. Solicited assistance is help that is specifically requested by the local user. This may allow unauthorized parties access to the resources on the computer.
STIG Date
Windows 10 Security Technical Implementation Guide 2021-03-10

Details

Check Text ( C-22538r554954_chk )
If the following registry value does not exist or is not configured as specified, this is a finding:

Registry Hive: HKEY_LOCAL_MACHINE
Registry Path: \SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services\

Value Name: fAllowToGetHelp

Value Type: REG_DWORD
Value: 0
Fix Text (F-22527r554955_fix)
Configure the policy value for Computer Configuration >> Administrative Templates >> System >> Remote Assistance >> "Configure Solicited Remote Assistance" to "Disabled".