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Samsung Android must be configured to disable multi-user modes.


Finding ID Version Rule ID IA Controls Severity
V-93889 KNOX-09-000645 SV-103975r1_rule Medium
Multi-user mode allows multiple users to share a mobile device by providing a degree of separation between user data. To date, no mobile device with multi-user mode features meets DoD requirements for access control, data separation, and non-repudiation for user accounts. In addition, the MDFPP does not include design requirements for multi-user account services. Disabling multi-user mode mitigates the risk of not meeting DoD multi-user account security policies. SFR ID: FMT_SMF_EXT.1.1 #47b
Samsung Android OS 9 with Knox 3.x COPE Use Case KPE(Legacy) Deployment Security Technical Implementation Guide 2019-10-01


Check Text ( C-93207r1_chk )
Review configuration settings to confirm that multi-user mode has been disabled.

This procedure is performed on both the MDM Administrator console and the Samsung Android device.

On the MDM console, in Knox MultiUser, verify that "allow multi-user mode" is not selected.

On the Samsung Android device, open Settings and verify that the "User" setting is not available.

If on the MDM console "allow multi-user mode" is selected, or on the Samsung Android device the "User" setting is available, this is a finding.
Fix Text (F-100137r1_fix)
Configure Samsung Android to disable multi-user modes.

On the MDM console, in Knox MultiUser, unselect "allow multi-user mode".